Zdhoorkya
Privacy Policy
Personal Information We Collect or Process
We collect various types of personal information to provide and improve our services. This includes:
Contact Information: Your name, email address, phone number, and shipping/billing addresses.
Order Information: Details regarding products purchased, transaction history, and preferences.
Payment Information: Processed securely via Razorpay. We do not store full credit card numbers.
Technical Data: IP address, device type, browser information, and session data.
Personal Information Sources
We obtain your personal information from the following sources:
Directly from you: When you make a purchase, create an account, or contact our support team.
Automatically: Through cookies, log files, and similar tracking technologies as you navigate our website.
Third-Party Partners: From payment processors, shipping providers, and marketing affiliates to help fulfill your orders and enhance your experience.
How We Use Your Personal Information
Your personal information is used for the following operational and business purposes:
To process and fulfill your orders, including sending order confirmations and shipping updates.
To provide customer support and respond to your inquiries or requests.
To improve, optimize, and maintain our website, products, and services.
To send promotional emails, newsletters, and exclusive offers only if you have opted in.
To detect and prevent fraudulent transactions and ensure the security of our platform.
How We Disclose Personal Information
We may share your personal information under strict privacy conditions with the following parties:
Service Providers: Third-party companies that assist us with payment processing (Razorpay), shipping and fulfillment (Delhivery), and secure data hosting.
Legal Compliance: When required by law, subpoena, or other legal processes to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, where your information may be transferred as a business asset.
Your Rights and Choices
Depending on your location, you may have specific rights regarding your data:
The right to access the personal information we hold about you.
The right to request corrections to inaccurate or incomplete data.
The right to request the deletion or erasure of your personal data.
The right to opt out of marketing communications at any time.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: support@zdhoorkya.com
Phone: +91 7500023222
We collect various types of personal information to provide and improve our services. This includes:
Contact Information: Your name, email address, phone number, and shipping/billing addresses.
Order Information: Details regarding products purchased, transaction history, and preferences.
Payment Information: Processed securely via Razorpay. We do not store full credit card numbers.
Technical Data: IP address, device type, browser information, and session data.
Personal Information Sources
We obtain your personal information from the following sources:
Directly from you: When you make a purchase, create an account, or contact our support team.
Automatically: Through cookies, log files, and similar tracking technologies as you navigate our website.
Third-Party Partners: From payment processors, shipping providers, and marketing affiliates to help fulfill your orders and enhance your experience.
How We Use Your Personal Information
Your personal information is used for the following operational and business purposes:
To process and fulfill your orders, including sending order confirmations and shipping updates.
To provide customer support and respond to your inquiries or requests.
To improve, optimize, and maintain our website, products, and services.
To send promotional emails, newsletters, and exclusive offers only if you have opted in.
To detect and prevent fraudulent transactions and ensure the security of our platform.
How We Disclose Personal Information
We may share your personal information under strict privacy conditions with the following parties:
Service Providers: Third-party companies that assist us with payment processing (Razorpay), shipping and fulfillment (Delhivery), and secure data hosting.
Legal Compliance: When required by law, subpoena, or other legal processes to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, where your information may be transferred as a business asset.
Your Rights and Choices
Depending on your location, you may have specific rights regarding your data:
The right to access the personal information we hold about you.
The right to request corrections to inaccurate or incomplete data.
The right to request the deletion or erasure of your personal data.
The right to opt out of marketing communications at any time.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: support@zdhoorkya.com
Phone: +91 7500023222
